How the Online Reservation System Works

how the reservation system worksUser-Friendly and Mobile-Friendly Booking

Lodging guests click from your desktop or mobile website to the Book It Now system to check rates and availability and make a reservation.  Book it Now's design is optimized for a better guest booking experience.  Property owners report that Book It Now is easier and their occupancy is higher after switching from other online reservation systems, even our top competitors. More online reservation booking means you spend less time on the phone.  Reservations made directly on Book It Now are always commission-free.

Online Travel Marketing and Distribution Channels

If you need to supplement your direct bookings, we have marketing channels like  Expedia,, TripConnect, Airbnb, VRBO, Google Hotel Ads, and more at extremely competitive prices. Our Channel Manager coordinates the rates and availability for all connected channels with your website.  You can also adjust pricing, minimums and availability on OTA channels right from your Book It Now calendars. 

Automated Email or Text Responses

Never worry about follow-up emails again.  You control the content and types of auto-response emails that come from your Book It Now system.  Pre-configure your emails: pre-confirmation, confirmation, gift certificates, reminders, thank you, abandoned reservations, and more.  Cancelations are done in a flash.

You can even schedule automated text messages to your guests. Guest responses and your subsequent conversations are relayed to your cell phone and recorded in the reservation system.  No need to share your personal cell phone number. Staff can even text from the booking system without using a cell phone.

Self Check-in Options

Book It Now offers remote door code assignments and e-signature capability. Your guests can book online or by phone, agree to your policies in writing, and check-in via their cell phone. An automatic door code is sent by email or text to access the room during their scheduled stay. It's that easy.

Payment Processors

Book It Now is PCI compliant and supports several merchant processing gateways and accounts.  Payments can be taken online or over the phone. The system tracks deposits payments and refunds. Payment reports enable you to tie out your bank deposits daily, weekly, or monthly.

Call us or schedule a free demo for more detail on how Book It Now can work for you.